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The original item was published from 2/11/2021 12:57:00 PM to 3/2/2021 12:00:09 AM.

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Posted on: February 3, 2021

[ARCHIVED] MyAccount

MyAccountWebimg

River Falls Municipal Utilities invites you to use our new online account management tool, MyAccount. You will be able to access your utility account 24 hours a day, 7 days a week.

Instructions - How to register on MyAccount:
1. https://myaccount.rfmu.org
2. Click on "Create an Account"
3. Enter your name and account # (see details below)
a. Name: exactly as it appears on your statement
b. Account #: remove any leading zero's (i.e. format is 1234-01)

4. Pay your bill, track your usage, etc.!

MyAccount informational guides:
MyAccount Video: 
MyAccount: How to Create Your New MyAccount Online Access Portal

MyAccount Directions:
MyAccount - How to Register

MyAccount Portal:
https://myaccount.rfmu.org

With our customized MyAccount online tool, you can now easily and quickly:

  • Enroll in paperless billing statements
    • Setup and schedule to receive monthly billing statements via email
  • Select your billing payment option
    1. One-time payments (customer initiated) 
    2. Reoccurring monthly payments (via your checking account,  credit card* or debit card*)
      *Fees apply to credit card and debit card payments
  • View your account balances and payment history
  • View your previous utility bills
  • View your electric and/or water usage (depending on what services we bill you for)
  • Set up account email or text alerts (payment due dates, past due dates, and payments received)

Analyzing and managing your energy and water usage has never been easier; get started today!

Questions? Call us at 715-425-0906, or email us at rfmu@rfcity.org

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