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The original item was published from 2/11/2021 12:29:00 PM to 2/11/2021 12:30:25 PM.

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Posted on: February 3, 2021

[ARCHIVED] MyAccount


River Falls Municipal Utilities invites you to use our new online account management tool. You will be able to access your utility account 24 hours a day, 7 days a week.

Use these informational MyAccount guides to register today!
MyAccount Video: MyAccount: How to Create Your New MyAccount Online Access Portal
MyAccount Directions:  MyAccount - How to Register
MyAccount Portal:

How to Register on MyAccount:
2. Click on "Create an Account"
3. Enter your name and correct account # as they appear on your monthly bill
    a. Name: exactly as it appears on your statement
    b. Account #: remove any leading zero's (i.e. format is 1234-01)

4. Pay your bill, track your usage, etc.!

With our customized MyAccount online tool, you can now easily and quickly:

  • Pick your billing payment options
    1. One-time payments (customer initiated) 
    2. Reoccurring monthly payments (via credit card*, debit card*, or from your checking account)
      *Fees apply to credit card and debit card payments
  • Enroll in paperless billing statements
    • Setup and schedule to receive monthly billing statements via email
  • View your account balances and payment history
  • View your previous utility bills
  • View your electric and/or water usage (depending on what services we bill you for)
  • Set up account email or text alerts (payment due dates, past due dates, and payments received)

Analyzing and managing your energy and water usage has never been easier; get started today!

Questions? Call us at 715-425-0906, or email us at

Additional Info...
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