Current hours and rates can be viewed here.
Scheduling a Ride
Please call 715-425-7878 to schedule a ride. Please allow yourself extra time when scheduling a ride. Turn around times now include cleaning between riders.
UW-River Falls Students
Taxi Service is provided at no charge with the presentation of a valid UW-River Falls Student I.D. Free service provides round-trip transportation to:
MHealth Fairview Clinic (319 South Main Street, RIver Falls), Pierce County Reproductive Health Service, (1234 South Wasson Lane, Suite A, River Falls) and the River Falls Food Pantry (705 St. Croix Street, River Falls).
Safe Ride Home Program
The Safe Ride Program is cancelled until further notice.
The 2016 Safe Ride Home pilot program began in December 2015 as a partnership project between the University of Wisconsin-River Falls (UWRF) and the City’s shared ride taxi service. The program’s emphasis was getting students home safely during the winter months. However, based on the ridership results, the usage was higher than expected by both students and the general public.
The taxi service provides free rides for UWRF students from Thursday through Saturday nights, 10 p.m. - 3 a.m., when classes are in session. The general public pays the regular fare.
Civil Rights Statement for Title VI and ADA
The transit system operates its programs and services without regard to race, color, national origin, disability, sex, age, religion, income status or limited English proficiency (LEP) in accordance with Title VI of the Civil Rights Act, Americans with Disabilities Act (ADA), and related nondiscrimination authorities. For more information on the transit system's civil rights program, ADA obligations, and the procedures to file a complaint, contact Amy White, via email or phone 715-426-3408 (for hearing impaired, please use Wisconsin Relay 711 service https://wisconsinrelay.com).
The Complaint Form and Complaint Log is the same for Title VI and ADA.
Title VI Compliant Procedure
Any person who believes they have been discriminated against on the basis of race, color, or national origin by the City of River Falls may file a Title VI Complaint by completing and submitting the agency’s Title VI complaint form.
2014 Taxi Survey Results
In Spring 2014, the City conducted a survey regarding employment related transportation.
Shared Ride Program
The City of River Falls has received State and Federal grant dollars to help fund a shared-ride taxi program. This taxi service is open to anyone and covers the area within the City of River Falls as well as five miles outside the city limits.